Last Updated: July 3, 2025
At FranGrowth (“we,” “our,” or “us”), we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, how we protect it, and what rights you have as a user or franchise lead.
This policy applies to all users who interact with our website, lead forms, email campaigns, SMS communications, or any of our advertising channels.
1. Information We Collect
A. Information You Provide
When you fill out a consultation form, request franchise details, or interact with our team, we may collect:
- Full Name
- Email Address
- Phone Number
- City, State, or ZIP
- Investment Level or Franchise Interest
- Any messages or notes you submit voluntarily
B. Technical & Behavioral Data (Metadata)
We automatically collect non-personal usage data, including:
- IP Address
- Browser and device type
- Pages visited and session duration
- Source of visit (e.g., ad, search engine)
- Form submissions and user clicks
- Referral and campaign tracking information
2. How We Use Your Information
We use the information we collect to:
- Provide franchise growth consultation and connect you with relevant franchise opportunities
- Communicate with you via email, phone, or SMS regarding your inquiry
- Improve the performance of our website and lead funnels
- Personalize your experience and show relevant content
- Comply with legal obligations
We never sell, trade, or rent your personal data.
3. Communication Consent
By submitting a form on FranGrowth.com or through our landing pages or ads, you agree to receive:
- Emails related to franchise opportunities, education, and next steps
- SMS/Text Messages for scheduling, follow-ups, and reminders
- Phone Calls from a franchise advisor or partner consultant
You may unsubscribe from any communication at any time:
- Click “Unsubscribe” in emails
- Reply “STOP” to SMS
- Request removal by emailing privacy@frangrowth.com
4. Cookies and Tracking
FranGrowth uses cookies, analytics tools, and ad tracking pixels (e.g., Google Ads, Meta Pixel, LinkedIn Insight Tag) to:
- Track how users interact with our pages
- Measure ad performance and campaign ROI
- Retarget ads based on user interest
- Improve website functionality and lead generation flow
You can disable cookies through your browser settings. Some site features may not work properly without them.
5. Data Sharing and Third Parties
Your data is only shared in the following limited cases:
- With vetted franchise brands or consultants relevant to your inquiry
- With CRM, email, SMS, or analytics tools that support our business (under confidentiality agreements)
- When required by law, court order, or regulatory authority
We do not sell your information or share it with unrelated third-party marketers.
6. Data Security
We use secure cloud platforms, encryption, and access-controlled systems to protect your personal data. While we follow industry best practices, no system is 100% secure. If a data breach occurs, we will notify affected users as required by law.
7. Data Retention
We retain your information for as long as it is relevant to your franchise inquiry, or as required by law. You may request deletion of your personal data at any time by contacting us.
8. Your Privacy Rights
A. California Residents (CCPA & CalOPPA)
If you reside in California, you may:
- Request a copy of your personal data
- Request deletion of your data
- Request to know what data is collected and how it is used
- Opt out of the sale of your personal data (we do not sell data)
We also honor Do Not Track (DNT) browser settings.
B. EU/EEA Residents (GDPR)
If you reside in the European Union, you may:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict how your data is processed
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise your rights, please contact us at privacy@frangrowth.com.
9. Children’s Privacy (COPPA)
FranGrowth does not knowingly collect or solicit information from individuals under the age of 13. If we learn that a child has submitted information, we will delete it immediately.
10. CAN-SPAM Compliance
In accordance with the CAN-SPAM Act:
- We include a clear unsubscribe link in every email
- We provide a valid mailing address
- We honor opt-out requests promptly
- We never use deceptive email subject lines or sender names
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above and post the revised policy on our site. If material changes occur, we will notify users via email or prominent site notice.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
FranGrowth | Franchise Growth
policy@frangroup.com
